- YOU PARTICIPATED TO THE EXPERIENCE -
THE TASTE OF OTHERS
KEY TAKEAWAYS
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We are all influenced by unconscious biases; the confirmation bias leads us to select information that reinforces our initial opinions and beliefs.
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The first step to avoid this is to be aware of it.
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Then, the right reflex is to voluntarily seek out contradictory points of view and information.
HOW TO IMPLEMENT CONSTRUCTIVE COMMUNICATION?
1. Make sure we have a common language: check the meaning of words, especially with interlocutors who have a profession, culture or background different from ours.
2. Listen to understand (and not to answer).
3. Sincerely encourage the expression of divergent points of view: collectively, create the conditions of psychological security for the expression of divergent points of view. E.g.: speak last when you gather your team.
SUGGESTIONS FOR FURTHER READING
Discovering and understanding our unconscious mechanisms is a long way! Here are a few recommendations to continue your exploration.
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Thinking, Fast and Slow; Daniel KAHNEMAN (Nobel Memorial Prize in Economic Sciences laureate)
Our opinion: a reference in behavioral psychology; very complete, this "paving stone" can be read with ease, with many amazing experiences to be made as you read it.
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You’re about to make a terrible mistake! How biases distort decision-making - and what you can do to fight them; Olivier SIBONY
Our opinion: cognitive biases in decision making illustrated by numerous very telling business cases, and concrete tools to remedy them.
ABOUT THE CHOCOLATES
Four dark chocolates from WEISS, an artisan chocolate-maker based in Saint-Etienne since 1882. Here are their true identities and taste characteristics*:
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The chocolate named DOMINICAN REPUBLIC corresponds to WEISS EBENE 72% chocolate.
"The harmonious blend of Ecuadorian beans brings roundness and softness to the power of African cocoa."
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MADAGASCAR corresponds to WEISS TRIBAGO 64% chocolate.
"A chocolate with light fruity and tangy hints married to subtle woody and floral notes."
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TANZANIE corresponds to LI CHU 64% (Vietnamese origin) from WEISS.
"Its clean chocolate taste is accompanied by vanilla notes, dried fruit aromas and a hint of licorice. Tart, fresh notes follow, leaving a long finish."
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ECUADOR corresponds to WEISS KACINKOA 85% chocolate
"A chocolate with marked bitterness but no acidity, with roasted aromas and toasty notes on the finish."
* WEISS comments
- NOW IS THE TIME TO REVEAL TO YOU -
THE SECRET COMBINATION
THANK YOU 1000 TIMES FOR YOUR PARTICIPATION
AND SEE YOU SOON!